Google users hit by mail outage - 24/02/2009

Business and consumer users of Google's popular e-mail service were hit by an outage on Tuesday.

• The service went offline at 0930 GMT with Google saying it was "working hard to resolve this problem".
• Professional users of Google mail are covered by a service level agreement that promises to be 99.9% operational in any calendar month.
• More than 113 million people use Google mail worldwide, according to comScore.
• In a statement, Google said "a number of users" were having problems with Google Mail.
• "We know how important GMail is to our users so we take this very seriously," it added.
• Google directed people to its mail support page for further status updates.
• Some users reported that Google Mail was working on G1 mobile phones, which are powered by Google's Android operating system.