IT Support in Lewes
Abcom are specialists in providing IT support in Lewes for businesses of all sizes, combining IT expertise with sound business know-how to offer a service that puts the development of your business at the heart of our support. A company’s IT infrastructure is now key in all elements of business, with computer systems used for everything from email through to pre-programmed tasks and security. Companies now have to ‘future-proof’ their systems to allow for changes in business demands and ensure that they can continually provide high levels of service to their customers.
Every organisation has a number of factors that require their unequivocal attention, at Abcom we believe IT should not be one. We have built our packages to give you peace of mind when it comes to your IT systems and the knowledge that they are all in safe hands. We employ a team of highly skilled engineers that have decades’ worth of experience of solving every kind of IT problem across all types of systems and equipment. With our 24 hour helpdesk service, Abcom are there whenever you need them – at any hour.
Our IT Support Solutions
We pride ourselves in delivering outstanding IT support in Lewes for all types of business and believe that the best support comes without ‘geek speak’, that’s why all of our services are delivered in plain and simple English. No matter what the size of your organisation, be it a large multi-national company or a brand new start up, we have a range of support packages to suit all needs and budgets.
All of Abcom’s support packages come with access to our 24/7 UK based helpdesk, giving you the reassurance that your business won’t stop, even in the darkest depths of night. We will also continually monitor your IT systems to ensure that everything is working as designed. Where needed we will act immediately to solve an issue as soon as it is detected, with an emphasis on a quick response and solution to minimise any potential impact.
You will also be able to access a range of guides that walk you through solutions to some of the most frequent problems we are asked about and our reporting will keep you up to date with the latest developments in your systems. We will also offer you good, honest advice about future enhancements and upgrades you could benefit from as your business needs change.
Benefits of Outsourced IT Support
At Abcom the benefits of using our IT support packages extend past just our IT expertise. By outsourcing your IT Support you benefit from a number of other things, including the below:
- Additional insight into the workings of your IT systems through our regular reporting, keeping you up to date with everything you need to know.
- We are not tied down by 9 to 5 working hours, so we offer you a full 24/7 support service meaning we are contactable at the precise time you require support.
- We can save you time by completing all updates required on your system and turning around any machines that require work in no time – thanks to our state of the art technical lab.
- We save your company money. Our packages are a fraction of the cost of employing a full-time in-house IT support department, with no loss in service.
Abcom was founded in 1995 as a computer asset management company supplying equipment to companies throughout the South-East of England. Over our 20 years of trading we have diversified and used our extensive knowledge of the IT sector to develop our IT support packages for companies of all sizes. We are continually innovating and finding new ways to improve our services and stay at the forefront of our sector – ultimately passing this knowledge on to the benefit of your company.
If you require IT support in Lewes call Abcom today on 0144 487 1200 to find out more about how our services can benefit your business. You can alternatively get in touch with us by filling out an enquiry form on our contact page, one of our friendly advisors will then respond to you in a timely fashion.