Why IT Service Management Should Be A Priority

Why IT Service Management Should Be A Priority

Outsourcing IT services to a third party provider is becoming a valuable option for any businesses. This allows companies to have more time, resources and focus for what matters most, which is doing more business. The cost and upkeep for an in-house IT department can mean a heavy investment and maybe not necessarily a good thing. By out sourcing a business can rely on third party providers to take care of their technology which awards back time for your employees to use in other more profitable areas. Their are many benefits of working with IT service providers, knowledge, capped costs and flexibility are good motives. Many IT service providers maintain IT department operations as well as offer insight and expertise in the deployment of advanced IT solutions in other departments, such as customer service or human resources. Why not lean on the knowledge and experience of an IT provider to help develop a roadmap/ Using outsourced IT services can help reduce costs increase swiftness and agility increase agility and scalability. Overall, it improves efficiency by making the services faster and more succinct. In todays world it’s vital to adopt and ride with cloud-based applications and integrated technology. It can help businesses align their operations more effectively. Have a project in mind or want an informal chat , please reach out to...
Robust IT Infrastructure for your Business

Robust IT Infrastructure for your Business

We work closely with our clients to design and tailor specific IT infrastructures for their business needs. We create the best solution for your company and implement successful infrastructures that work for you. Our designs are robust and flexible to match your requirements and deliver quality results for our customers. Our practices include producing a report for the client which outline recommendations to implement improvements. Our experienced and highly skilled team are here to deliver the results you need as a business. Finding the right solution and balance is vital as well as delivering results which are cost-effective. With over 20 years of experience, our goal is to help protect businesses across the South East when it comes to network security and ensuring we take those important steps to safeguard against external and internal security threats. It’s vital for any business, regardless of size, that they have a reliable secure backup system in place. We provide help with disaster recovery planning, solutions for safely managing key data. ABCOM are here for businesses to provide them with better security and peace of mind. Our services provide a review of your network architecture to ensure that you don’t lose key data. Contact our friendly team today on 01444 871200 or email...
Protecting your computer

Protecting your computer

Here at ABCOM IT Solutions, protecting your data is our business. Implementing strategic and robust IT security measures are fundamental to what we do. We ensure that all sensitive data is protected by introducing security measures to guard against unauthorised access. Data security is central to all businesses. Procedures should regularly undergo a data security review to help ensure data is safe from loss and intrusion. Routine reviews of procedures help to keep data safe and archived. It’s important to a business that plans are in place for data loss or data breach incidents. Frequent scheduled backups of data help keep your business safe. We help to plan your data needs, safely archiving or destroying data. Protecting all computers and devices and external hardware. Should computers get stolen or a hard drive fails, your data needs to be backed up, this is an integral part of protecting your files. At ABCOM, we are here to help with all your business needs. We offer a FREE data security assessment review. If you would like to book an assessment please contact us on 01444 871200 or email...

How cloud communications can reduce your business expenses

How cloud communications can reduce your business expenses By tossing away their premise-based phone systems, companies are now discovering new, streamlined methods of communication, while reducing a number of risks. Cloud communications are familiar terms that businesses The definition of Hosted telephony is a telephone system that resides in the cloud rather than in your office, so it eliminates many of the practical and technical headaches that plague more traditional onsite systems. This also helps explain why hosted call centre services have been steadily increasing in numbers , near to 11% each year – That is in fact twice as fast as traditional premise-based call centres. The truth is that the scalability and modular approach of hosted telephony provides organisations with many opportunities to increase productivity with cost efficiency, avoid the unavailability that enrages customers and focus on growing their businesses by using telephony. Our top tips for moving to the cloud to help save you money… Is your traditional phone system limiting your business growth? Meet with us to find out how you can improve business performance with unified communications 6 ways the cloud could save your money! Find out the key ways moving to hosted voice can help your business   End costly support Maintenance and support costs can quickly outstrip your initial capital outlay for an on premise PBX (private branch exchange). And as your equipment ages, prices only soar higher. Walk away from on-premise hardware sooner – not later. No need for expensive add on cards or updates to the physical hardware.   No more expensive downtime with cloud communications When communication infrastructure is down...

Microsoft Outlook 2007 end of support

        10 years on from its initial release in January 2007, Microsoft will be ending support for Outlook 2007 today, Tuesday 10 October 2017. Outlook 2007 users will, therefore, need to update to a more recent version of Outlook. At ABCOM, we’re recommending upgrade to one of the following: Outlook 2016* – Microsoft’s most recently released version of Outlook for managing email, calendar and contacts. Microsoft Office 365 Business or Office 365 Pro Plus – incorporating the Office 2016 suite of software (Word, Excel, PowerPoint and Outlook), Office 365 Business also includes OneDrive for Business, while Office 365 Pro Plus offers additional features. Microsoft Office 365 Business Premium or Office 365 Enterprise E3 – moving from a hosted exchange service to the Microsoft 365 platform, these options will give users a new Outlook experience, as well as the full, automatically updating version of Microsoft Office applications and services, plus OneDrive for Business cloud storage, Exchange Online, SharePoint Online, Skype for Business and Yammer. *Certain older versions of Office software, such as Office 2007, may be incompatible with current versions of Outlook (which include 2013 as well as 2016). At ABCOM , we’re extending use of Outlook 2007 for our customers using Outlook 2007, to Wednesday 31 January 2018. This means that our customers will be able to continue to send and receive emails, organise contacts and calendars until 31 January 2018. However, after 10 October 2017, there will be no support for the software from Microsoft, and we’re, therefore, advising that customers select the most appropriate upgrade for their business sooner, rather than later.   “It’s also...
Proud sponsors of Lewes Rugby Club

Proud sponsors of Lewes Rugby Club

  Proudly sponsoring Lewes Rugby Club for this season. ABCOM support the local community clubs. Managing Director, Yann Davies says  “The grassroots sports are important and we love being involved. Lewes Rugby Club is essential to Lewes, it needs support from its local town. Great games to be had, nice company and a great clubhouse. Give it a go. Nothing beats being up front watching the game.” Enjoying the game and all the great people we get to meet along the way. Off to a great start, Lewes WON 38-22 Against Park House. http://www.lewesrugby.com/teams/7892/match-centre/1-2879269 From the press room of Lewes Rugby Club: “A combination of solid defence and fast-running backs saw Lewes turn a narrow half-time lead into a comprehensive win at the final whistle. In ideal conditions – and in front of a large crowd (including several of Lewe’s Sponsors, who had attended the pre-match luncheon) – it took the hosts only 3 minutes to get points on the board at 3 – 0 with a penalty by full back Jon Pitts from the visitors’ 22 metre line. Twelve minutes later, a great burst upfield involving the whole team saw the ball fed out wide for right-winger and Captain, James Halpin, to score the first try of the match, Pitts adding the extras to extend Lewes’s lead to 10 – 0. (unfortunately, Halpin was injured in the process of touching-down and had to be replaced by Seb Roberts). Park House finally got their first points after 25 minutes with a penalty from their No. 10 to narrow the difference to 10 – 3. The next 10 minutes saw...
Help , Microsoft broke my computer!

Help , Microsoft broke my computer!

Microsoft have released some patches which have caused issues for many users.  Outlook is under attack by Microsoft’s own security patches — and IE still doesn’t print properly. Microsoft have officially released a breakdown of the errors that occur after installing the June 2017 Office patches. There are seven separately identified, potentially show-stopping bugs in Outlook that appear after you install this month’s Office security patches. For example you may not be able to open attachments, VBScript will not run, Outlook search doesn’t work, and printing does not work from inside Outlook. Possible solutions seem to be forwarding the mail to yourself and then open the attachments in the forwarded email. Also saving the attachments to your computer and opening them manually. As a workaround  use something other than IE. . Use OWA (office any where )as a quickfire workaround. The issue is that after the recent wannacry outbreak the default stance is to allow patches to run freely, however if patches are allowed freely we can see the impact from bad patching from Microsoft. (Tricky situation!) Apparently,  the word on the web is that Microsoft will be fixing some or all of its malicious patches next Tuesday, June 27. Microsoft now has official acknowledgments posted for 16 known-bad June 2017 patches. https://support.office.com/en-us/article/Outlook-known-issues-in-the-June-2017-security-updates-3f6dbffd-8505-492d-b19f-b3b89369ed9b      ...
ABCOM donates a new tablet to charity auction event

ABCOM donates a new tablet to charity auction event

Local Burgess Hill IT company ABCOM it Solutions has donated a top of the range new tablet to CT Sussex, a leading disabilities charity in Sussex. The charity’s prestigious summer ball auction event is fast approaching and the charity welcomes gifts in kind to help them raise vital funds to help disadvantaged people by providing much-needed transport to prevent them becoming isolated. CT Sussex is a local community transport charity, comprising 3 individual charities, Crawley Community Transport, Bluebird Community Partnership, and Horsham District Community Transport. Their work helps those that need accessible transport, whether it be because of age, sickness, disability, poverty or a lack of adequate and safe public transport in their area. ABCOM’s Managing Director Yann Davies said: “We hope that they will raise much-needed funds to help them continue the great work they are doing in the community. We wish Matt Roberts and all his team the very best for their exciting fundraising 007 themed evening – it really will be a license to have fun.” For more information about ABCOM IT Solutions: www.abcom.co.uk For more information about the Charity event please...
ABCOM sponsors Lewes Rugby Club (Lewes RFC)

ABCOM sponsors Lewes Rugby Club (Lewes RFC)

ABCOM IT Solutions, based in Burgess Hill, is very much at the core of community life. Working with local businesses across the South East, the company makes IT their business. Enthusiastic about all things sport,  they regularly offer their ongoing support to community groups and good causes. ABCOM are a community-spirited business proud to have sponsored Burgess Hill Football Club, and more recently Lewes Rugby Club (Lewes RFC). Rugby as a sport is fantastic as a game played by all ages, from kids to adults. It’s also great fun to be a spectator too. There is a sense of fair play about rugby and acceptance of the referee’s decision, which in its own way is similar to the business values of ABCOM.  At the very beginning, ABCOM used to be called Albion Business Computers, so their interest in sport started from their very first days of business. Based in Brighton and supporting their football club, Brighton & Hove Albion, specifically Albion in the Community.  For all your IT needs, contact ABCOM on 01444 871200 or visit: www.abcom.co.uk  For more information about Lewes Rugby Club (Lewes RFC) please visit: http://www.lewesrugby.com  For more information about Burgess Hill Football Club please visit:...