Communication in the workplace With so much mass communication and technology accessible at our fingertips, it is difficult to believe that there are still many communication problems in any business today. In the course of a busy workday, the importance of good internal communication can be something that can be easily forgotten. If you are noticing that it is difficult to get your employees to work together cohesively, that morale is getting low, or worse, that your business is losing money, you might need to take a second look at your company’s communication. Use the Telephone While phoning someone is still a good practice, it isn’t always the best mode of communication for every situation. Using the telephone is good for setting up meetings or discussing items for which there is a quick resolution. It is generally not best practice to tell an employee that they made a mistake on their last assignment. Maybe save that discussion for a one-on-one meeting. Write an Email Email is a fast and convenient way of communicating with colleagues and employees provided you follow a few guidelines. Use email for only disseminating factual information. If you are writing anything that could be misinterpreted, it is best to address that face-to-face. For example, if you are trying to remind an employee that something that they are doing is inappropriate in the workplace, an email might come across like an impersonal and angry lecture. This could end up causing a backlash from the employee rather than alleviating the situation. Have a Meeting Meetings can help bring employees and colleagues together and make them feel part...
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